Official Help Center

Support for Private LLM: Palisade

Private, secure, and powerful. Chat with an AI assistant that runs entirely on your device. All data stays on your device.

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App Version: 1.0.0 · Last updated: September 3, 2025

At a Glance

  • AI model runs entirely on your device
  • No internet connection required after setup
  • Complete privacy - no data leaves your device
  • Text-based conversations and assistance
  • Works offline for all AI interactions

Getting Started

  1. Download and install the app.
  2. Allow the app to download the AI model (one-time setup).
  3. Wait for the model to load on your device.
  4. Start chatting with your private AI assistant.
  5. All conversations are stored locally on your device.
  6. Use the app completely offline after initial setup.

Performance Tips

  • Ensure you have sufficient storage space for the AI model.
  • Close other apps to free up memory for better performance.
  • Keep your device plugged in during initial model download.
  • First conversation may be slower as the model initializes.

Privacy First

No accounts. No analytics. No data collection. All information is stored locally on your device and never leaves it. The AI model runs entirely on your device.

For App Store disclosure: "Data Not Collected." If these policies change, this page will be updated before any release.

Troubleshooting

Frequently Asked Questions

Do you collect my data?
No. All data (conversations, model) stays on your device.

Does the AI run on my device?
Yes. The entire AI model runs locally on your device.

Can I use it offline?
Yes. Once the model is downloaded, you can use it completely offline.

How much storage does it need?
The AI model requires several GB of storage space on your device.

Is my data secure?
Yes. All data stays on your device and is never transmitted anywhere.

Can I delete my conversations?
Yes. You can delete individual conversations or all data by uninstalling the app.

Does it work without internet?
Yes, after the initial model download, no internet connection is required.

Will it work on older devices?
Performance depends on your device's processing power and available memory.